Is going to be an amazing weekend.
Saturday: hair done at 10, makeup done at 12, finally shave my freaking legs, pictures at 4, leave for San Francisco at 5:30, eat dinner at Buca de Beppo, get to the Prom at 9, dance my booty off, come home by 3, sleep.
Sunday: wake up around 10, eat breakfast, pack, drive down to Santa Cruz, play in the sand, ride the boardwalk rides, window shop, and love life. Then go crash in the hotel room
Monday: wake up and travel home, hopefully paying a visit to The Mystery Spot.
If I were to get a tattoo on my arm (which I won’t) it would be my python Palti, with his head on the back of my wrist and his body snaking (get it? snaking?) around my arm and the tail ending somewhere on my back. I think it would be pretty cool.
Similar to this, but with a cuter snake ^.^
So, you pass the North Korean border illegally, you get 12 years hard labor. You pass the Afghan border illegally, you get shot. You pass the American border illegally, you get a job, driver’s license, allowance for a place to live, health care, education, billions of dollars spent so you can read and write.. but we Americans carry passports in other countries or face jail time. Does that sound right? Not to me. Repost if you agree.
This morning, May 2, 2010, I met The Most Angry Man in the World. He was even more angry than he sounds. I can’t even think of something to which I can compare his anger. He was just a very angry man. That’s why he’s The Most Angry Man in the World (TMAMW).
Let’s set the scene. It is about ten o’ clock in the morning, and the after-church rush has just begun. I am covering the drive-thru headset and the drive-thru window. I was giving a customer their food when the headset started beeping, so I finished with the current customer and went over to the switchboard.
Me: “Hi, welcome to *restaurant*, my name is Holly. What can I get for you this morning?”
TMAMW: “Are you sure you’re ready?”
Me: “Yes.” (I was confused about his question, not sure if he was talking about how long it took for me to respond or if he was about to give a long order.)
(Now I’ve gone and forgotten the first thing he ordered, but it was something like a Junior burger without onions or something. I’m somewhat new to the switchboard, so while I was looking for the Junior Burger button, I missed most of what he said after the burger.) TMAMW: “I want a Junior Burger with no onions and a ———-“
Me: “Ok, so you have a Junior Burger, no onions, and what did you say you wanted to drink?”
TMAMW: (he then corrected me on the first item that I have forgotten what it was, and said the drink again, but while I was going through and deleting the first item and re-ordering what he actually got, I missed the drink again. All I heard was cherry slush.)
Me: “Ok, *repeats first item that I forgot* and then you had a cherry slush?”
TMAMW: “FOR THE FOURTH TIME, I have a CHERRY SLUSH with NO MINT and NO CHERRY.”
Me: “No mint and no cherry?”
TMAMW: “THAT’S WHAT I SAID.”
Me: “Ok, so you have a cherry slush…with no cherry?”
TMAMW: “I WANT A CHERRY SLUSH! WITH NO MINT! AND NO CHERRY!!
(I really do not know why this man was so angry.)
Me: “Alright, you just want a plain slush, no flavor?”
(he continues to repeat the cherry-no-mint-no-cherry and I realize that he means he doesn’t want a cherry on top of his drink, so I move on.)
Me: “Ok, you have a (first item I forgot) and a cherry slush with no mint and no cherry. Will that be all for you today?”
TMAMW: “Well, after that LONG order, I want a Junior Butterfinger sundae, easy Butterfinger, no whipped cream, and no cherry.”
TMAMW: “Repeat that back to me.”
Me: “You have a (first item I forgot), a cherry slush with no mint and no cherry, and a Butterfinger sundae with easy Butterfinger, no whipped cream, and no cherry.”
TMAMW: “Yea the sundae has no whipped cream and no cherry. And easy Butterfinger.”
Me: “Yes, that’s what I’ve ordered for you.”
TMAMW: “Just making sure you are doing this right.”
Me: “*repeats whole order and the total price* (I listen to hear him say “ok” or something, but I can hear he has driven off.)
(The next guy that pulled up to the speaker made some comment about how loud he was yelling, which made me feel better that it wasn’t just me that was weirded out but TMAMW’s anger.)
(After the two cars in front of him leave, it’s TMAMW’s turn at the window. I have no choice but to talk to him again.)
Me: “Ok, you have *repeats whole order and the total*”
TMAMW: *hands me the money*
(I get his change and give it to him, along with the receipt. I have long past lost my happy “customer service” tone and I’m kinda slamming the window shut. I probably had an unpleasant look on my face.)
(I hand him his food, and he looks at the sundae unhappily.)
TMAMW: “Can I get some *says something I can’t understand*”
Me: “I’m sorry, what was that?”
TMAMW: ” Taco sauce! I want taco sauce!”
Me: “We don’t have taco sauce. I can get you hot sauce.”
TMAMW: “That’s what I said.”
Me: *gets hot sauce and hands it to him*
TMAMW: “Let me talk to your boss.”
Me: “My manager? (While I’m saying “hold on” and turning to get her, he flips out that I’ve once again repeated what he’s said for clarification. I walked away and told my manager he wanted to talk to her.)
My manager remade his sundae for him, and after the rush ended, I asked my manager what he said to her. He said that they should have someone on the headset who knew what they were doing and that I was very rude, and that he comes here six days a week and he’s going to tell his friends about what happened and blah blah blah complain complain complain. My manager said that if he yelled at her one more time she was going to just give him his money back and tell him to go to McDonald’s.
I’m very very glad that my manager responded to him the way she did. I just wish that there was some way I could find out if he ever gets what he deserves. I also wish that I didn’t let him get to me so bad. This has been an interesting experience that I’ll definitely learn from, and I hope that you never meet TMAMW.